By using this website you agree to all of the terms and conditions of this Agreement.
Please read the following terms and conditions carefully, as they form the agreement between us.
Ordering online with us is easy, secure and convenient - 24 hours a day, 7 days a week.
Use either the categories menu or search box to select your required product.
When you are happy with your selection then click the Buy now button to add the item to your shopping basket.
Follow the on screen instructions to complete your purchase.
Currently we accept payment via Paypal.
Items ordered to customerís specification For example, personalized items etc cannot be
returned unless the goods are not of satisfactory quality, not fit for purpose or not as originally described.
All part orders cancelled in writing within 7 working days (Commencing the day after receipt of the goods) will be credited in full.
Any parts that have been correctly supplied and are cancelled after this period may be subject to a 25% minimum handling charge.
Damaged or faulty goods may still be credited after the 7 day period dependant on the circumstance)
Any shortfall or damage to goods must be notified within 48 hours following receipt of the goods.
All parts being returned for credit must be in a re-saleable condition in the original unopened packaging.
We reserve the right to refuse exchange items that are considered to be in a UN sellable condition.
Items returned for credit must be accompanied by the relevant invoice or proof of purchase.
Before returning any goods please read our Terms and Conditions.
The Dark Moon must be informed in writing of any items that you wish to return for credit or exchange within 7 working days commencing the day after delivery.
All items returned must be accompanied by either the relevant invoice or appropriate proof of purchase, i.e. printed receipt.
All items ordered via our web site or national mail order should be returned to:
The Dark Moon
16 Servite Close
The cost of returning items is the responsibility of the customer.
If we have the item in stock, all orders taken by 4.30pm are dispatched within 3-5 working days.
All items will require a signature on delivery for your peace of mind and to ensure that your order arrives to you in perfect condition.
Some larger items may require a longer lead time.
In this case we will contact you prior to dispatch.
You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute or claim of whatever nature arising out of or relating to this policy and consent or otherwise to the use of your personal data, and that the laws of England and Wales shall govern such dispute or claim.
However, we retain the right to bring legal proceedings in any jurisdiction where we believe that infringement of our intellectual property rights or breach of those terms is taking place or originating.
You are responsible for compliance with any applicable laws and regulations of the jurisdiction from which you are accessing this website.
We operate this website from England and make no representation or warranty that the information contained herein is appropriate or available for use in other locations outside England and Wales.